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The Bangor Opportunity Plan

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This is a historical snapshot captured on June 15, 2026.

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Introduction

This document is a work in progress. Please contribute your thoughts and suggestions!

Like many places around the country, Bangor has been facing a combination of challenges with homelessness, substance use, mental health, and an HIV outbreak.

People across the board are frustrated and want to see more action β€” but what people want to see differs a lot depending on who you ask.

This is an attempt to start a conversation to address these issues.

About this plan

The Bangor Opportunity Plan is a living document β€” a foundation for ongoing conversation, not a rigid blueprint.

It's guided by five principles:

  1. Evidence-backed. Decisions should be grounded in data and real-world experience. This plan draws in part on what has worked (and what hasn't) in comparable communities, so Bangor isn't starting from scratch or repeating avoidable mistakes.
  2. Non-judgmental. These issues have sparked heated debate. This plan sets that aside and focuses on respectful, constructive dialogue β€” one that takes all perspectives seriously in pursuit of workable solutions.
  3. Realistic in scope. The best solution on paper isn't always the best solution in practice. This plan focuses on what's actually achievable given Bangor's resources, constraints, and community dynamics.
  4. Open to feedback. Residents, businesses, and community members are encouraged to share their experiences and perspectives. Not every suggestion will be incorporated, but every voice will inform the direction of the plan.
  5. Built on compromise. There's unlikely to be a proposal here that everyone agrees with entirely, and that's by design. The goal isn't consensus for its own sake, but honest engagement with difficult tradeoffs to find the best path forward for Bangor.

To contribute your thoughts, use the "Suggest / Comment" feature on any section of this document, or email feedback@thebangorplan.com. When you do, please keep the plan's principles in mind.

This is not an official plan of the City of Bangor or any regional organization. It is a starting point; it's an attempt to build a shared foundation for moving forward.

This document is intended to be a starting point for conversation, not a blueprint or text for policy. Like any policy implemented by the city, changes should be reviewed with the city's legal team before adoption.

About the author

I'm Justin, a Bangor resident, business owner, and community member for over 40 years. I don't work directly on these issues, but through my involvement with local organizations, initiatives, and businesses, I see their impact firsthand.

My passion is turning ideas into plans and plans into action; it's what I do every day in my work. I want to do what I can to help Bangor move forward.

I don't have all the answers. And I'm not a representative of the city or a lawyer. This plan is intended to start a conversation about actionable steps we can take to make progress on these issues instead of resorting to performative actions and inconsequential arguing. I'm sure I'll learn a lot about the landscape in place and the work people are already doing through feedback to this plan, but my hope is that these conversations will help us build a roadmap that is both effective and attainable.

In short, I love Bangor, and I want this city to be its best for everyone who lives here, works here, or visits our great city.

A note from the author

After a lot of conversations around the topics of homelessness and substance use, I wanted to create an actionable plan that Bangor could follow to make real progress – not just argue in meetings and on social media.

As I built out the first draft of the plan, I realized I'd underestimated what it will take to make a meaningful impact. The plan as it stands now is a comprehensive look at a suite of policies and tools we can use to move forward.

And honestly, I wouldn't be surprised if some of what's included in this plan is already in the works – or has been tried and faced roadblocks. That's where I hope the conversation will happen, so we can create the best plan possible.

I also realize that looking at this plan may be overwhelming, especially to city and elected officials who want to make progress. With that in mind, I'd like to highlight three ideas from the plan that I believe would have a substantial impact and could serve as a great starting point for future work:

  • Collecting population data: A dedicated data collection effort could ground future efforts on real evidence as opposed to anecdote and hearsay.
  • Sharing stories and progress: Collaborating with an area university on a dedicated communication plan could help fill what largely seems like a void in storytelling about what's already being done in this space.
  • The Bunyan Brigade: Modeled after Portland's Opportunity Crew, this program provides those experiencing homelessness a low-barrier employment opportunity while also helping to clean areas around the city.
  • Sharps containers: Data collected in other cities shows that adding secure, relatively inconspicuous sharps containers to areas that see high syringe litter can make a meaningful impact on both litter itself and on residents' perceptions of safety and cleanliness – while reducing the cost of having to have rangers or contractors do cleanup.
  • Publicly accessible dashboard: We already collect data about a number of metrics around homelessness and substance use, but many of the data points are buried in institutional or government reports. Providing a public dashboard of high-level statistics would allow the public to see what's happening in this space, since much of the work being done happens behind the scenes and out of citizens' view.

Background

Where Bangor stands

Bangor is the health and social services hub for northern and eastern Maine. That creates real pressure β€” on shelter capacity, emergency services, and public spaces. It also creates an opportunity: Bangor can demonstrate a response that works, and that other communities in Maine can build on.

There's clear evidence from other locations that have made substantial progress on the issues we face in the Queen City. This plan is built on a simple premise: we know what works. The goal is to follow the evidence rather than guess.

What Bangor already has

Bangor already has meaningful assets to build on:

  • BCAT (Bangor Community Assistance Team), launched January 2023, responds to non-emergency welfare checks and quality-of-life calls and connects people to services rather than defaulting to arrest.
  • Hope House, now operated by Preble Street on a low-barrier model, provides shelter without preconditions.
  • PCHC provides integrated healthcare for patients experiencing homelessness.
  • A Housing/Resource Support Navigator, funded through early 2027, has been identified in Maine statewide research as one of the most impactful single roles in the homeless services system.
  • $2 million in federal funding already secured for a tiny home village.
  • The Advisory Committee on Homelessness, established by the City Council in March 2026, with nine members appointed in May 2026, provides ongoing oversight of the city's response.
  • Two certified syringe service programs β€” Needlepoint Sanctuary and Wabanaki Public Health and Wellness β€” operate in Bangor and play a critical role in the ongoing HIV outbreak response.

Bangor's challenges

  • Visible homelessness. Bangor has struggled to address its unhoused population for more than five years, a crisis that grew during the COVID-19 pandemic and hasn't stopped. The city has forcibly closed multiple major encampments in recent years, and each time a new camp has formed elsewhere in the city. Many unhoused individuals have taken up residence in parks and around downtown, creating ongoing tension with business owners and portions of the broader community.
  • Substance use. The nationwide opioid epidemic has hit Bangor hard. First responders routinely answer overdose calls, and signs of drug use including syringe litter are visible in neighborhoods across the city.
  • Mental health crisis. People in crisis are a regular presence in community conversations, and Bangor has struggled to find lasting answers. This isn't unique to the region, but in a small city it's especially difficult to ignore.
  • An HIV outbreak. Penobscot County is in the middle of a documented public health emergency. As of December 2025, 31 people have been newly diagnosed with HIV associated with the outbreak, nearly all co-infected with hepatitis C, almost all among people who are unhoused and inject drugs. The outbreak rate is approximately seven times the normal rate for this region.

What's worked in other places

Communities of all sizes have faced similar challenges to Bangor. And while Bangor is unique in many ways, learning from the lessons of what's worked (and what hasn't) in locations around the country provides the best chance of success for our region. It ensures we aren't spending taxpayer money on programs that have proven to be ineffective (or even made problems worse) in the past.

Common threads and approaches

There are a few common threads across cities that have seen progress on the issues Bangor is facing.

  1. Housing First. The most well-studied approach to homelessness moves people into stable housing first, then offers support services, rather than requiring sobriety or treatment compliance as a prerequisite. A 2021 study found that Housing First programs decreased homelessness by 88% and improved housing stability by 41% compared to treatment-first approaches. While the model works best as one option within a broader continuum of housing types, the core principle that housing is a platform for stability and support, not a prize to be earned, is well-supported by evidence.
  2. Real-time, by-name data. Annual point-in-time counts give communities a one-night snapshot, which are useful for federal reporting and as a general benchmark but too slow to drive decisions. By-name lists are comprehensive, real-time records of every person experiencing homelessness in a community, updated continuously, with each individual's history and needs tracked over time. With this data, outreach workers can be directed to specific people rather than covering a geography and hoping to find them, and housing placements can be tracked against time-bound targets. Communities that have made functional progress on homelessness (those that can consistently match supply to need) almost all use this model. Not all data is trackable (some programs are anonymous, for example), but creating the most unified source of data possible is key.
  3. System-wide coordination. Many cities have the right pieces (shelters, mental health services, hospitals, housing agencies, law enforcement), but those pieces don't talk to each other. Coordination means shared data, shared goals, shared accountability, and fewer people falling through the cracks between agencies.
  4. Co-responder outreach teams. Many crisis calls don't require a law enforcement response; they require a clinician. Co-responder models pair police officers with mental health professionals or social workers, so the right expertise is on scene. These programs aim to improve outcomes for people in crisis through de-escalation and connection to appropriate behavioral health services while also reducing pressure on emergency departments and lowering rates of arrest and repeat contacts.
  5. Access to clean supplies. Syringe service programs, which allow people who inject drugs to exchange used needles for sterile ones, are one of the most evidence-backed tools available for containing HIV outbreaks. Eight federally commissioned reviews have found that syringe access reduces HIV transmission without increasing drug use. These programs also often serve as the first point of contact between people who use drugs and health and social services.

What distinguishes successful cities is not that they found a way to make these issues disappear quickly. It is that they maintained a consistent, evidence-based approach across multiple budget cycles and political administrations.

Examples of success

Houston is often cited as the standard of success for progress on homelessness and related issues. Other cities have also made progress by implementing programs that bridge populations with services.

  • Houston reduced its homeless population by 63% over roughly a decade using the Housing First model (housing people without preconditions and wrapping services around stable housing). Over 90% of those housed remained housed for two or more years.
  • San Luis Obispo County, California (a smaller area more comparable to Bangor's scale) achieved a 42% reduction in unsheltered homelessness since 2022 through a combination of expanded supportive housing, accessible mental health services, and drug treatment, with a particular focus on people cycling through jails and emergency rooms.
  • Portland, Maine's Opportunity Crew, launched in 2017, offers minimum wage work with transportation to job sites, breakfast, and lunch provided to panhandlers and people staying at the city's homeless shelter. Members of the crew clean parks and public spaces two to three days a week. Portland's end-of-season reports found that nearly half of participants went on to secure employment.
  • Boston saw referrals to mental health services jump from 25 to 509 in the years after a co-responder model was implemented.
  • Researchers estimated that syringe exchange programs averted more than 10,500 HIV diagnoses in Philadelphia and nearly 2,000 in Baltimore in the decade after each city launched them.

The plan

Programs to continue and strengthen

Before outlining what new work should begin, it is worth being clear about what is already working and should be maintained.

Bangor Community Assistance Team

The Bangor Community Assistance Team is already producing results and should be expanded, not replaced. Its model of responding to non-emergency welfare checks and quality-of-life calls and connecting people to services rather than defaulting to arrest is consistent with what has worked nationally. The plan aims to build directly on this foundation, expanding to 24/7 coverage and piloting a co-responder model to see if it improves outcomes.

Hope House low-barrier shelter

Hope House, now operated by Preble Street, provides shelter without requiring sobriety or program compliance as conditions of entry. The evidence from Houston and other cities is consistent: low-barrier shelter, combined with housing navigation and on-site services, produces better outcomes than high-barrier models that turn people away during crisis. Maintaining and expanding low-barrier capacity is a core commitment of this plan.

The housing navigator

The Housing/Resource Support Navigator, funded through a grant expiring in early 2027, has been identified in Maine's statewide research as among the most impactful single roles in the homeless services system. The 2019 MaineHousing gaps analysis described housing navigators as "a game changer" for helping people obtain and keep housing. Securing this position beyond its current grant cycle is one of the plan's early priorities.

Syringe service programs

Needlepoint Sanctuary and Wabanaki Public Health and Wellness are essential infrastructure for the HIV outbreak response and must be maintained with stable, consistent access, which includes physical locations.

A common objection is that programs should require a strict 1:1 exchange. The US CDC considers needs-based distribution to be best practice because it decreases injection risk behaviors and reduces disease transmission. Strict 1:1 requirements discourage participation, particularly from people who are unsheltered or newly in crisis, without improving collection rates.

In early 2025, Bangor's SSP landscape was significantly disrupted: a major provider was decertified, local policy shifts limited where programs could operate, and Needlepoint Sanctuary temporarily closed while navigating zoning compliance. Maine CDC's 2025 report identifies this disruption as a contributing factor in the ongoing outbreak. Protecting stable access to these programs, including consistent physical locations, is a direct public health intervention in an active outbreak.

A regional strategy

Bangor serves as northern and eastern Maine's hub for health and social services. It's a role that creates real strain and real costs. It's important to build a regional strategy – not just a Bangor strategy – that addresses the issue our region faces, both to increase the likelihood of success and to ensure Bangor isn't bearing those costs alone.

The fiscal case for regional responsibility

There's a cost associated with every person who cycles through Bangor's emergency room, jail, and shelter without stable housing, and those costs are most often paid by taxpayers across the county or the state. The regional strategy builds the political and fiscal case for distributing those costs fairly, through:

  • Create county cost-sharing agreements. City services like jails and treatment programs should be seen as regional infrastructure like road maintenance or dispatch services. Keeping an inmate in jail costs Maine taxpayers $42,000 a year on average; demonstrating that prevention programs can reduce corrections costs could be an attractive appeal to rural legislators critical of county and state spending.
  • Establish state discharge planning standards. Jails, courts, and hospitals from across Maine should be required to have verified housing plans before releasing individuals to reduce the likelihood that they will continue to cycle through the system after release.
  • Partner with hospitals and service organizations on mobile outreach. The city should use a collaborative approach with organizations that provide services, not an adversarial one. By highlighting the usefulness of programs like needle exchanges and health providers, the city could adopt more flexible policies that allow those services to operate both within and outside of the city. Providers could then bring services directly to people in rural areas across the region rather than expecting everyone to travel to Bangor, while also meeting people where they are and allowing people to stay near where they may already have a support system.
  • Build a cross-partisan coalition. The state as a whole can benefit from bringing together those affected by these issues around the state – from hospital administrators facing ER costs; sheriffs and police chiefs facing enforcement challenges; downtown business owners who interface with these issues daily; and rural legislators in Aroostook, York, Knox, and other counties whose districts are experiencing the same pressures.
  • Focus on the public health emergency. Bangor's HIV outbreak is a genuine regional emergency that requires a statewide public health response. It also provides an opportunity for legislators who may otherwise be reluctant of programs in these areas to lend support in order to ensure that the outbreak is contained.

Creating service & community inventories

Before building anything new, Bangor needs a current, specific picture of where the system breaks down. Much of the groundwork is already in place; the goal is to update and focus it, not start over.

In 2019, MaineHousing commissioned a comprehensive statewide gaps and needs analysis that documented shelter capacity, housing barriers, and service gaps across all of Maine, including Penobscot County. That work identified many of the same issues Bangor faces today: too few low-barrier shelter beds, people discharged from hospitals and jails into homelessness, and the outsized impact of housing navigators.

Some of the Bangor Opportunity Plan's first steps update that analysis for Bangor's current situation, focusing on what has changed since 2019, what specific points in the local system are breaking down, and where people are falling through the cracks.

Stabilizing what already exists

Several current programs depend on grant cycles with near-term expiration dates. A key early priority is securing longer-term funding commitments β€” particularly for the Housing Navigator, whose grant ends January 2027 β€” so that later work is not built on a foundation that crumbles with time.

Collecting population data

This process should also include a thorough, first-hand data collection survey of the unhoused population, similar to MaineHousing's annual point-in-time reports. Ideally, this would serve as a foundation for a by-name list that can be used in future efforts.

The survey should at a minimum attempt to collect the following information for each individual experiencing homelessness:

  • Where the individual is from, if they are not from Bangor
  • If they have a support system or connections in another location
  • Any barriers that may prevent them from utilizing ecosystem resources (behavioral, substance use history, access to a mobile device, etc.)

Importantly, this data collection should complement, not replace, any information already collected by the Maine Continuum of Care and Maine Statewide Homeless Council.

Similar surveys could also be valuable to learn more about panhandlers in the city. Bangor should engage either the UMaine School of Social Work or the Muskie School of Public Policy at USM to design an in-person survey similar to Bose and Hwang's 2002 Toronto research, covering living situation, service use, income, employment barriers, and substance use. Simultaneously, police reports, parks and recreation records, and SeeClickFix history should be compiled to identify the most frequent panhandling locations.

The aggregated collected data from this and other efforts will allow the roadmap to be guided by actual data, not assumptions or hearsay.

Creating a public accountability dashboard

There's currently very little publicly available information about the status of existing initiatives beyond high-level point in time counts. While there are very good reasons to keep some data internal to the network of support programs (privacy, complexity, etc.), the lack of public information makes it seem like data isn't being collected at allΒ and that there's no accountability for programs.

A public-facing dashboard updated quarterly gives residents a way to evaluate progress rather than relying on anecdote and isolated experiences, and it also gives the Bangor's Homelessness Advisory Committee a shared set of facts to work from. The committee, along with coordinating programs, should identify key metrics to share; examples may include the number of unsheltered individuals (point-in-time count), BCAT contacts resulting in a service placement, citations resolved through service pathways, tiny home and PSH units occupied, new HIV cases in Penobscot County, ER visits for psychiatric conditions, and regional funding contributions proportional to utilization. Some of these metrics are already available, but centralizing them in a single dashboard allows a clear, high-level picture of progress.

It's genuinely difficult to define a single metric of success for many of the scenarios involved here, especially since it often takes more than one success to stabilize an individual's situation. With that in mind the dashboard focuses on metrics that are easier to concretely define and, in many cases, are often already available.

To decrease the amount of time to launch the dashboard, the city or county should attempt to use platforms with existing software licenses in order to prevent a new bid process. The dashboard won't be perfect from the start, but it should use a "something is better than nothing" approach so that data can start being presented as soon as possible.

It's important to approach the dashboard with the understanding that some members of the broader community may not be satisfied with the types or granularity of data presented on it. Community members may understandably be frustrated if they continue to see signs of the issues despite investment in initiatives to tackle them. The point of the dashboard should be to give an indication of the impact made at a high level.

Sharing stories and progress

Work in these spaces is often completed quietly behind the scenes. But when the only story visible to the public is disorder, public support for the investments that reduce disorder erodes. A dedicated communications effort providing genuine documentation of what's actually happening in the ecosystem creates awareness of progress grounded in real people and real outcomes, while also preserving privacy where necessary.

Bangor should establish a modest but consistent presence across social media platforms documenting the work as it happens: photos and short videos from the Bunyan Brigade; interviews with people who have moved from shelter into stable housing; profiles of the BCAT responders, ecosystem organization volunteers, and peer support specialists doing the daily work; updates from the Advisory Committee; and data points from the public accountability dashboard presented in accessible formats. Press releases tied to milestones, like the groundbreaking of the tiny home village and the citation program launch, would give local media something concrete to cover beyond crisis reporting.

The tone should be documentary rather than promotional, and the overall goal should be to show the amount of work happening throughout the community. Houston's ongoing Coalition for the Homeless reporting, one of the most effective versions of this kind of communications effort, worked because it showed real complexity rather than curated success stories. Showing what is hard, what is being learned, and who is doing the work builds more durable public trust than announcing wins.

A UMaine or Husson communications or journalism student internship, or a partnership with Husson's One Circle Agency, could provide the production capacity at low cost, while giving students meaningful real-world experience.

The HIV outbreak as a forcing function

Formally requesting a state public health emergency designation for Penobscot County and pursuing outbreak-specific federal funding triggers faster funding mechanisms and creates political urgency that social service debates alone do not.

Downtown activation

Addressing homelessness and increasing downtown vitality are not separate problems. A downtown with more foot traffic, more activity, and more diverse uses is one where the relatively small homeless population is less disproportionately prominent, and it's also more economically resilient.

In addition, the artist community in the region is desperately looking for new ways to showcase their work and sell their goods.

Revising current policies is a win-win for parties on both sides, and it makes sense to start with two low-cost, high-impact changes.

Bangor's Cultural Commission and/or the Downtown Bangor Partnership are the natural coordinating bodies for both programs, starting with initial pilot zones and expanding based on usage and feedback.

Opening sidewalks to artists and artisan vendors

In July 2024, Bangor-area artists petitioned the city to allow local creators to sell their work on designated sidewalks without a fee β€” inspired directly by Portland's First Friday Art Walk, which brings more than 3,000 people downtown each month. Currently, selling goods on a Bangor sidewalk requires a paid license under the city's peddling ordinance, a barrier that artists say makes events inaccessible to low-income and emerging creators.

The change needed is narrow:

  • Create designated zones and event times where local artisans selling original or handmade work can set up with a simple registration rather than a paid permit
  • Retain the existing commercial permit system for food vendors and retail carts

This change is a natural activation of public space similar to outdoor dining, which has proven to be a popular and successful addition to downtown over the last decade.

A clear street performance framework

Bangor currently has no clear permit pathway for buskers and street performers, which means both performers and city staff operate in a gray area. US courts have consistently held that street performance for donations is protected expressive activity under the First Amendment β€” cities can regulate where and how it happens, but not whether it can happen at all in public spaces.

Consistent with how Nashville and Denver handle it, Bangor's framework would:

  • Designate specific downtown zones where busking is explicitly welcome β€” high foot-traffic areas near the waterfront, Pickering Square, and Central Street
  • Require no permit for acoustic performance; a free or low-cost permit for amplified performance only, to address legitimate noise concerns
  • Set clear hours (approximately 10am–9pm), spacing rules between performers, and a conduct-based code (no harassment, leave the space clean, be respectful of businesses and pedestrians)

Building a stable off-ramp

Before any citation system or managed space policy can work, there have to be real, accessible places for people to go. The majority of enforcement changes should wait until these components are operational.

A lot of the conversation around implementing new programs focuses on funding and costs. While those factors are important to keep in mind, it's similarly critical to consider the costs associated with homelessness without any interventions. Research indicates that due to emergency healthcare, substance treatment, law enforcement interactions, and encampment clearings, chronically homeless individuals can have a cost burden of between $35,578 and $48,792 each year, and the average cost to incarcerate an individual in Maine is around $42,000. In addition, Bangor funds a number of programs to manage the issues at play here (including Streetplus, which cost the Downtown Bangor Partnership $289,780 for FY26). Inaction has a cost of its own.

Expanding BCAT

Bangor needs to build on the Bangor Community Assistance Team by expanding to 24/7 coverage. It should also pilot embedded behavioral health clinicians directly in each team, not as a separate referral, to see if a co-responder model produces more favorable outcomes.

In other locations that have adopted co-response models, teams can make same-day assessments and direct placements, eliminating a point of referral friction on the path to place an individual.

Every BCAT contact should result in either a placement, a scheduled appointment with transportation provided, or a documented reason neither was possible. Outcomes should be tracked and reported at 30, 90, and 180 days.

Offering options for those with support systems elsewhere

Some individuals in Bangor's unhoused population may have support systems (family, friends, etc.) in other locations. For those individuals, the city should have the flexibility to connect the individual with those resources and/or identify if the location has sufficient resources to support the individual.

This approach is intended solely for those who have a support system in other locations. Research consistently shows that 70% or more of homeless individuals come from the same general area where they are currently living. A revolving door policy of sending individuals to more rural spots in Maine would likely end up with them returning to Bangor due to the fact that their original home probably does not have the services they need. Any program along this line should also consider that some individuals may not want to return to their past situation out of safety or other concerns.

Utilizing ACT teams

Assertive Community Treatment (ACT) teams combine clinicians, peer support specialists, and case managers who deliver psychiatric care, medication management, and housing support directly in the community. Compared with standard case management, ACT clients experience 37% greater reductions in homelessness and significantly fewer psychiatric hospitalizations and emergency room visits. Maine has ACT teams, and they are the intended primary destination for this pathway. While they require more investment than other pathways, they can provide an opportunity for those who might not be reached through other options.

The most important ask attached to this pathway is ensuring that the regional ACT provider has enough funded capacity to accept referrals. Without sufficient and stable funding, ACT teams won't be able to provide their intended value.

Tiny homes and permanent supportive housing

The $2 million in federal funding Bangor secured for a tiny home village is the most immediate opportunity to change outcomes. Operated on a Housing First model, with no sobriety requirement and no ID requirement as a barrier to entry, it gives BCAT and the Housing Navigator somewhere concrete to connect people. From there, the village could offer embedded services that handle ID assistance, connections with support services, and more.

A second phase of permanent supportive housing should begin permitting and community engagement while the tiny home village is being constructed. Additional tiny home villages or motel conversions like the recent Theresa's Place / Pine Tree Inn project, if available, are likely the most cost effective options.

If the city is interested in a bigger-picture solution, it may consider a program combining supportive housing and affordable housing using a revolving housing production fund as seen in places like Montgomery County, Maryland.

The Bunyan Brigade

Bangor's version of Portland's Opportunity Crew would hire people experiencing homelessness to address the issues that generate the most resident complaints: cleaning parks, maintaining trails, removing graffiti, collecting litter. Participation should be genuinely accessible, with mobile signup, transportation provided, and flexible hours. Participants of the Brigade wear crew vests and are publicly recognized as contributors helping to improve Bangor.

The efforts of the Brigade could also reduce the amount of work for public works, parks & recreation, and Streetplus, saving the city and the Downtown Bangor Partnership money.

Once off-ramps have been established, the Bunyan Brigade also serves as an alternate disciplinary pathway for low-level offenses instead of steering individuals to the Penobscot County Jail.

Reducing employment barriers

Those with a history of substance use or homelessness often have difficulty finding stable employment for a number of reasons: criminal records due to drug usage, a lack of transportation, or even a requirement to provide a permanent address when applying for a job.

Government and social organizations should aim to work with area employers to limit these barriers wherever possible to increase the likelihood that individuals can find employment opportunities beyond the Bunyan Brigade. There should also be a renewed focus to find drivers for the Community Connector transit system and expand hours to nights and weekends to accommodate those with evening or weekend shifts at work.

Securing facility beds

The city should negotiate designated bed reservations with Wellspring, Acadia Hospital, and other regional providers rather than placing people on waitlists that stretch for months. This would allow an accessible resolution within 24–48 hours of a BCAT contact. This should also include a real-time bed availability dashboard that is accessible to BCAT, Hope House staff, and the Housing Navigator.

The city should also designate a small bridge housing fund to cover the gap between a BCAT contact and a placement at an overflow location like a motel to ensure that individuals don't drop off due to a lack of availability.

Enforcement and enhanced infrastructure

With services and housing pathways in place, Bangor can establish a clearer framework for responding to specific harmful behaviors in public spaces without criminalizing homelessness itself. Every element of this section is designed backward from the question: what can a person realistically do to resolve this?

Civil citations

The Bangor Police Department's Homelessness Crisis Protocol attempts to respond to violations by diverting homeless individuals from the criminal justice system when possible, based on the state's Homelessness Crisis Protocol. But while diversion is the "desired course of action", there are still cases where incarceration is currently the only reasonable action.

The civil citation program attempts to create a middle ground between diversion to programs (which should remain the first attempted response) and arrest. It also expands the list of offenses listed in the state statute to other low-level violations like littering. A civil citation works more like a traffic ticket than a criminal charge; it creates an obligation to complete community service, but does not result in a criminal record or affect employment and housing applications the way a conviction would.

A citation program simultaneously respects that the city and state have laws in place while also addressing the fact that traditional criminal justice pathways are often detrimental for an individual's long-term success – and costly to taxpayers. It also provides an additional opportunity to track metrics for engagement with individuals.

To accomplish these goals, the citation program features:

  • A service engagement model. A citation can be dismissed upon enrollment in a BCAT follow-up, a set number of hours on the Bunyan Brigade, or documented service contact. No court appearance is required.
  • Automatic expiration. Infrequent citations that are neither paid nor contested expire after 180 days for unsheltered individuals with no warrant issued. This removes the most common failure point nationally, where unpaid fines escalate to warrants, which trigger arrests, which accomplish nothing except cycling people through the system at high cost. Individuals that have a pattern of citations, however, may be escalated to other disciplinary pathways.
  • No cash-only resolution. Fines issued to someone with no income and no address create warrants, not compliance, and ultimately make it more difficult for someone to escape homelessness. A cash resolution could be offered as an option, especially if the program expands as a more general program for low-level crimes as an alternative to arrest, but it should always offer non-cash resolution options as well.

While it's important to hold people accountable for their actions, incarceration hits those who have experienced homelessness and substance use particularly hard β€” and doesn't seem particularly effective. Having a criminal record is a barrier to employment and housing in many cases, making it tougher for those attempting to escape homelessness or on their recovery journey to find long-term success. In addition, research has shown that there's a 68% 3-year recidivism rate for inmates with a history of substance use and those experiencing homelessness experienced a 35% and 44% increase in recidivism risk.

Sharps collection infrastructure

One of the biggest obstacles that creates syringe litter is the proximity to a location where it can be properly disposed. Sharps containers are a low-cost way to reduce those barriers in a way that has the possibility of a massive difference in litter.

Adding inconspicuous but available sharps containers in parks, along trails, and on heavily used paths provides a place for needles to be discarded properly, much like adding trash cans can help reduce general waste. The containers can be placed on the backs of trash containers, signs, etc., in places that most visitors to spaces wouldn't notice.

In Seattle, a community survey found that over 87% of respondents felt as safe or safer when a collection box was available in their neighborhood. Over 30% reported that they saw fewer needles in public areas.

In Baltimore, despite initial concerns about adding sharps collection boxes, "all focus groups expressed support of project expansion" once the containers were in place.

Specialized containers also provide an additional benefit since garbage in the Bangor area is processed through a sorting facility, and disposing of sharps in the normal waste stream presents hazards to sanitation workers.

Sanctioned space

A managed, sanctioned space with clear, enforced rules is more effective, more defensible to neighbors and businesses, and less costly to taxpayers than either an unmanaged encampment or a policy of repeated dispersal. Creating a structured framework reduces the likelihood of conflict across the city and provides opportunities to connect individuals with housing, recovery, and public health resources.

A draft CDC note reportedly cites that the closure of an encampment contributed to the growth of the HIV outbreak in Bangor.

The sanctioned space would include posted rules (no weapons, no dealing, no harassment, no open fire), structured and proportionate violation responses, on-site peer navigator presence, and direct contact numbers and committed response times for businesses and neighbors within 500 feet.

Individuals who violate the rules of the space would face civil citation or other disciplinary pathways.

The population of the sanctioned space is intended to decline over time as people are connected and placed in permanent housing.

Options when other programs are not sufficient

For people who are declining services, the evidence is clear that what looks like refusal is usually something more complicated: distrust of systems that have previously failed them, treatment options that don't fit their actual needs, or symptoms that make sustained engagement difficult. ACT teams (described earlier) are specifically designed for this population, and most people who initially decline eventually engage when outreach is sustained and the relationship is trusted. Likewise, individuals may overcome reluctance through sustained contact through syringe service providers, the Bunyan Brigade, low-barrier housing communities, or other peer support. That timeline is often months, not days. The city's obligation during that time is to keep showing up, keep the door open, and keep making engagement easier β€” not to compel, but not to abandon either.

For the very small subset of people who pose a documented risk of harm to others, and for whom sustained voluntary outreach, ACT engagement, harm reduction, peer support, and housing offers have all genuinely been tried, Maine's civil commitment statute provides a legally grounded last resort. This is not a tool for treatment refusal alone β€” the standard is a judicial finding of likelihood of serious harm to others, with mandatory public defender representation and regular judicial review. It is intentionally difficult to reach, and it should be. The goal of any commitment is discharge back to the community with voluntary ACT support in place, not indefinite institutionalization. Placement at Dorothea Dix Psychiatric Center (Maine's only state psychiatric hospital, with 100 beds serving the entire state) may be the ultimate outcome in these situations. This represents the far end of a spectrum, not a routine one, due to the fact that there is an extensive process for admission, a high legal standard for committal, chronic staffing and working condition issues, building condemnation, and chronic underfunding of the facility as it stands. In addition, as referenced in MaineHousing's 2019 report, those discharged from inpatient mental health care frequently return to homelessness because of a fragile and underfunded post-discharge support system.

State psychiatric facilities, like jails, are extremely costly for taxpayers. A 2024 report in Texas noted that the average cost per operational bed year at a facility was approximately $270,000. Figures from the '26-27 Maine budget seem to indicate a similar cost for DDPC: about $345,500 per operational bed per year.

Any work done in this space should be reviewed by the city's legal team, as it has historically been the most challenged on civil liberties grounds and could present a large financial burden for the city to defend if done improperly.

For those who don't meet that threshold (those who are suffering visibly but pose no risk to others) the honest answer is that the city cannot compel recovery, and some people will remain on the street for a long time despite every door being held open. This is precisely the motivation to invest seriously in a variety of voluntary pathways that can reach people without coercion: better-funded ACT teams, more peer outreach workers with lived experience, lower-barrier housing, and harm reduction services that meet people where they are. The more robust those alternatives, the shorter the distance between where someone is and where they could be.

Governance & accountability

Cities that have made lasting progress on homelessness have done so across multiple administrations, budget cycles, and changes in leadership. The governance structure is what makes that possible.

The Advisory Committee on Homelessness

In May 2026, the Bangor City Council appointed nine members to the Advisory Committee on Homelessness, established in March 2026. The committee's charge is to create a data-driven, evidence-informed strategic plan and provide ongoing oversight of the city's response, including regional coordination, gap identification, recommending sustainable funding strategies, reviewing state legislative proposals, and ongoing community engagement.

This committee provides the oversight and strategic accountability structure that makes long-term progress possible. To function effectively, it needs operational support including:

  • A dedicated staff coordinator, not a volunteer role or collateral duty, who manages data, facilitates interagency communication, and prepares materials for the committee
  • A shared data system across BCAT, Hope House, PCHC, the Housing Navigator, and the Housing Authority (which currently lives in separate systems)
  • Lived experience representation in roles with genuine input into program design, not just a procedural gesture

Annual review and adaptation

Evidence-based work requires adapting to what the evidence shows. The governance structure includes formal annual review points, not just to report progress, but to honestly evaluate what is not working and why. In particular, the most intensive interventions should be reviewed annually; if they are being used more broadly than intended, their eligibility criteria should be narrowed.

Actions to take & timeline

Roadmap at a glance

Phase / Track Focus Timeline Key Output
Regional Strategy Political & fiscal work Month 1 onward β€” runs throughout Coalition; cost-sharing framework; state legislative strategy
Phase 1: Map & stabilize Evidence base & program stability Months 1–6 Updated gap analysis; public dashboard; HIV emergency designation; funding secured
Phase 2: Build the off-ramp Housing and service infrastructure Months 6–18 24/7 BCAT with clinicians; tiny home village open; community service crew; committed beds
Phase 3: Enforcement & infrastructure Enforcement reform Months 12–24 Civil citation system; sanctioned space policy; structured intervention pathway
Phase 4: Governance & ongoing accountability Institutional stability Month 18 onward Advisory Committee supported; annual review cycle

The sequencing is deliberate. The regional strategy and Phase 1 begin immediately. Phase 2 builds the infrastructure that makes enforcement meaningful. Phase 3 does not launch until Phase 2 components are operational. Phase 4 ensures the work survives beyond any single administration.

Regional strategy

Build the cross-partisan messenger coalition

  • Engage EMMC hospital administrators with quantified ER cost data from untreated homelessness and addiction
  • Recruit sheriffs, police chiefs, and other regional law enforcement officials who want alternatives to jail for mental health calls
  • Involve local stakeholders in selecting the sanctioned space and designing its policies, not just informing them of it
  • Identify rural legislators in Aroostook, York, and Knox counties whose districts are experiencing rising homelessness and overdose rates, with the intent of partnership and legislation cosponsorship

Commission a regional cost-allocation analysis

  • Show what each surrounding municipality "consumes" in Bangor services relative to what it contributes β€” ER visits, BCAT contacts, shelter and jail time β€” and what those costs amount to in taxpayer dollars at the county and state level
  • Make the inaction cost explicit and quantified

Pursue state legislative priorities

  • Request a state-level cost analysis of emergency service utilization by unsheltered individuals
  • Propose discharge planning standards requiring hospitals, jails, and courts to have verified housing plans before releasing someone to Bangor
  • Use the HIV outbreak to create political urgency and funding mechanisms that a standard homelessness services debate would not

Request a state public health emergency designation

  • Escalate Penobscot County's HIV outbreak to engage CDC and HRSA for outbreak response funding

Phase 1: Map & stabilize (Months 1–6)

Update the regional gap analysis

  • Work with the Maine Continuum of Care (MCoC) to update Region 3 data from the 2019 MaineHousing analysis β€” point-in-time counts, shelter capacity, and voucher availability β€” rather than conducting a parallel study from scratch
  • Map where specifically people in Bangor fall through the system, when, and what would have caught them
  • Collect and publish current origin data on where people experiencing homelessness in Bangor are from to surface local numbers that ground the roadmap in facts

Stabilize existing programs

  • Identify which programs end in the next 24 months and begin reauthorization or alternative funding processes immediately
  • Pursue longer-term funding for the Housing Navigator (grant ends January 2027)
  • Build relationships with MaineHousing, SAMHSA, and HUD regional contacts before emergency funding is needed
  • Begin documenting outcomes systematically across all programs β€” every future grant and political argument depends on this data

Inventory unhoused & panhandling communities

  • Identify the status of a by-name report for the area
  • Complete a specialized point-in-time report that collects relevant data (including if they're from Bangor or elsewhere, whether they have an available support system, and any barriers to ecosystem services) and creates or contributes to a foundational by-name list to inform future outcomes analysis
  • Work with UMaine’s School of Social Work or USM’s Muskie School of Public Service to interview panhandlers
  • Determine most frequent locations where panhandling occurs and rate safety concerns for each

Activate the HIV emergency

  • Formally request a state public health emergency designation for Penobscot County
  • Engage CDC and HRSA for outbreak response funding
  • Use the outbreak to bring hospital administrators, public health officials, and law enforcement into the cross-partisan coalition

Update downtown activation policies

  • Engage the Bangor Cultural Commission and/or Downtown Bangor Partnership as coordinating body
  • Create designated artisan vending zones with simple registration (no fee) for local artists on designated days or at recurring events
  • Adopt a busking framework: designated zones, no permit for acoustic performance, free/low-cost permit for amplified, 10am–9pm hours, conduct-based code
  • Pilot in Year 1: West Market Square, Pickering Square, Central or lower Main Street

Launch and maintain the public accountability dashboard

  • Identify software to use for reporting dashboard
  • Identify metrics to track on dashboard, based on input from Homelessness Committee and ecosystem partners
  • Populate historical available when available for metrics

Launch a public awareness campaign

  • Determine partnership with UMaine/Husson intern or Husson's One Circle Agency to create content about programs and progress on social media
  • Build a list of contacts and periodically ask for notable updates, success stories, and public interest items to feature

Add sharps collection containers

  • Purchase sharps containers to place on trash cans and signs
  • Determine a plan to swap out receptacles within containers regularly to prevent overflow
  • Mount containers at locations where the highest concentration of syringe litter has been reported

Phase 2: Build the off-ramp (Months 6–18)

Expand BCAT

  • Extend to 24/7 coverage β€” current gaps mean police default to arrest in off hours
  • Partner with PCHC and EMMC to fund and credential embedded behavioral health clinicians in pilot program
  • Establish a same-day intake pathway: every BCAT contact results in a placement, a scheduled appointment with transportation, or a documented reason neither was possible
  • Track outcomes at 30, 90, and 180 days for every contact

Launch the tiny home village

  • Commit to a no-barrier intake policy: no sobriety requirement, no ID barrier to entry (ID assistance on-site)
  • Embed on-site services: peer support, medication-assisted treatment access, basic healthcare, and case management
  • Negotiate PCHC mobile health unit presence at or near the site several days per week
  • Begin permitting and community engagement for a second phase of permanent supportive housing in parallel

Stand up the Bunyan Brigade

  • Partner with the city's parks & recreation and public works departments to identify recurring tasks: park cleanup, trail maintenance, graffiti removal, litter and shopping cart collection
  • Design for accessibility: mobile signup, flexible hours, transportation provided
  • Make the crew visible: vests, city coordination, and public recognition

Secure committed beds

  • Negotiate reserved capacity agreements with Wellspring, Acadia Hospital, and other regional providers β€” accessible within 24–48 hours
  • Build a real-time bed availability dashboard accessible to BCAT, Hope House staff, and the Housing Navigator
  • Fund a bridge housing fund (hotel/motel vouchers) for the gap between a BCAT contact and an available placement

Prepare for enforcement changes

  • Identify and contact nonprofits that may want to distribute alternative personal shopping carts
  • Publicize enforcement changes at least one month in advance at ecosystem organizations

Phase 3: Enforcement & infrastructure (Months 12–24)

Phase 3 does not launch until BCAT is at 24/7 coverage, the Bunyan Brigade exists, and committed beds are available within 48 hours.

Design and implement the civil citation system

  • Revise Bangor Police Department Homelessness Crisis Protocol to include civil citations as a pathway between referrals and arrest
  • Build in a service engagement resolution pathway: citation dismissed upon enrollment in BCAT follow-up, mobile crew participation, or documented service contact β€” no court appearance required
  • Set automatic expiration at 180 days for unsheltered individuals with no warrant issued
  • Ensure no cash-only resolution pathway for unsheltered individuals

Establish sanctioned space policy

  • Identify and designate a managed, sanctioned space
  • Post and enforce clear rules: no weapons, no dealing, no harassment of neighbors or passersby, no open fire
  • Create a structured, proportionate violation response: warning β†’ 24-hour removal with guaranteed return β†’ longer removal with case management contact required for reentry
  • Establish on-site peer navigator or BCAT specialist presence for at minimum several hours per day
  • Set up direct contact numbers and committed response times for businesses and neighbors within 500 feet

Implement structured intervention pathway (if needed)

  • Limit eligibility strictly to individuals who present with formally documented evidence of harm to others without service engagement
  • Require public defender involvement from day one
  • Build in regular judicial review with clear exit criteria
  • Review eligibility criteria annually

Phase 4: Governance & ongoing accountability (Month 18 onward)

Support the Advisory Committee on Homelessness

  • Fund a dedicated staff coordinator position β€” not a volunteer role or collateral duty
  • Build a cross-agency data-sharing system connecting BCAT, Hope House, PCHC, the Housing Authority, and the Housing Navigator
  • Ensure lived experience representation in roles with genuine input into program design
  • Provide the committee with the operational support it needs to review state legislative proposals, coordinate regionally, and engage community stakeholders on an ongoing basis

Institute annual review and adaptation

  • Publish an annual report with outcome data, program costs, and explicit assessment of what fell short
  • Conduct biennial community input processes β€” including with people experiencing homelessness β€” to identify gaps the data doesn't capture
  • Review CARE Court eligibility criteria annually and narrow if the pathway is being used more broadly than intended

A note on timeline and political will

Houston's 63% reduction in homelessness took a decade of sustained commitment across multiple mayoral administrations. The temptation in any political environment is to start with what is most visible β€” enforcement, managed spaces, citation systems β€” before the service infrastructure that makes those tools work is in place. That sequencing has failed in city after city.

The structure of this roadmap is not bureaucratic caution. It is the lesson of every city that has made durable progress: build the off-ramp before you redirect traffic onto it. The Bunyan Brigade, the committed beds, the expanded BCAT β€” these are the prerequisites. Enforcement is only effective with a stable, proven support system in place.

Bangor has something many cities lack at the start: existing infrastructure, a recent federal funding win, an active Advisory Committee, and a public health emergency that creates genuine political urgency. The foundation is there. The question is whether the sustained political will to build on it β€” across administrations, budget cycles, and community opposition β€” can be maintained.

That is ultimately not a policy question. It is a question about what kind of city Bangor decides to be.